Contact us

17115 Alburtis Ave.,
Artesia, CA 90701

We’re NOT open to the public (Business hours: Monday – Friday, 8 a.m. – 5:00 p.m. PST)

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Sales –

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Frequently Asked Questions

Please read our FAQ before sending us a message.

Each Pro-Tech Knife is warranted to the original purchaser to be free from defects in materials and craftsmanship by Pro-Tech Knives, LLC for life.

Our warranty does not cover normal wear and tear, damage caused by neglect, misuse, or failure to perform reasonable maintenance. Natural handle materials (bone, pearl, wood, ivory, etc.) are not covered. For more info, please visit our Warranty Page.

Each knife sent in for warranty consideration must include the Service Request form filled out completely as well as $15 for return postage. For more info, please visit our Warranty Page.

Our service department will do their very best to complete your repair within 8-10 business days of receipt of your knife.  We will email you once the repair is complete and your knife is back on it’s way to you.

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