Limited Lifetime Warranty
Each Pro-Tech Knife is warranted to the original purchaser to be free from defects in materials and craftsmanship by Pro-Tech Knives, LLC.
What is covered: Replacement parts and labor only.
The Pro-Tech Limited Lifetime Warranty only applies to genuine Pro-Tech products purchased from authorized Pro-Tech dealers. Knives which are determined by Pro-Tech to be counterfeit are not entitled to our warranty coverage.
What is not covered:
Our warranty does not cover normal wear and tear, damage caused by neglect, misuse, or failure to perform reasonable maintenance. Natural handle materials (bone, pearl, wood, ivory, etc.) are not covered.
Pro-Tech Knives, LLC shall not be liable for consequential damages, incidental damages, including any damage to persons or property. Pro-Tech Knives liability is limited to the purchase price of the knife only. Such exclusions of incidental or consequential damages vary from state to state.
Automatic knives (with the exception of 2 inch blades in California) returned for warranty consideration must include a copy of the owner’s military or police I.D.
All knives returned for warranty consideration must include a $15 handling and return postage fee. Please see our Contact Information for shipping address.
YOUR NEW Pro-Tech KNIFE IS SHARP, USE WITH CAUTION!
Do NOT disassemble your knife, IT WILL VOID the warranty!
MINIMUM RE-ASSEMBLY FEE $30 PLUS PARTS
Never use your new knife as a chisel, punch, pry bar or screwdriver.
Never throw your knife or use it for any other purpose other than cutting.
Service Request Form
Each knife sent in for warranty consideration must include the Service Request form filled out completely as well as $15 for return postage.
Our service department will do their very best to complete your repair within 8-10 business days of receipt of your knife. We will email you once the repair is complete and your knife is back on it’s way to you.